Terms of service

Welcome to the Kova Off Road online store. These Terms of Service govern your use of our website and the purchase of products from us. By accessing or using our site, you agree to comply with and be bound by these terms. Please read them carefully before placing an order.

1. General Information

  • The website is owned and operated by Kova Off Road. All references to “we,” “us,” or “our” refer to Kova Off Road.

  • We reserve the right to modify or update these terms at any time without prior notice. Changes will be effective upon posting on this page.

2. Product Information

  • All product descriptions, specifications, and prices are accurate to the best of our knowledge. However, errors may occur, and we reserve the right to correct any inaccuracies or omissions.

  • Images of products on the website are for illustrative purposes only. Actual products may vary slightly.

3. Ordering

  • By placing an order, you confirm that you are legally eligible to enter into a binding contract.

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

  • Once your order is confirmed, you will receive an email with the order details. This does not constitute acceptance of your order. The contract is formed when we dispatch the goods.

4. Pricing and Payment

  • Prices are listed in GBP and include VAT where applicable.

  • We reserve the right to change prices at any time without notice. The price you pay will be the price displayed at the time of your order.

  • Payment must be made in full at the time of purchase. We accept major credit/debit cards and other payment methods as listed on our website.

5. Shipping and Delivery

  • We aim to process and dispatch orders promptly. Estimated delivery times are provided as guidelines and are not guaranteed.

  • Delivery costs will be calculated at checkout and are the responsibility of the customer.

  • Risk of loss or damage passes to the customer upon delivery.

6. Returns and Refunds

  • Please refer to our Returns and Refund Policy for details on how to return items and eligibility for refunds.

  • All returns are subject to inspection and may incur a 15% restocking fee.

7. Warranty and Liability

  • Kova Off Road warrants that all products are free from defects in material and workmanship under normal use. Any warranty claims must be made in accordance with the terms provided with the product.

  • To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Intellectual Property

  • All content on the website, including text, images, and logos, is the property of Kova Off Road or its licensors and is protected by copyright and intellectual property laws. Use of this content without permission is strictly prohibited.

9. Privacy

  • Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.

10. Governing Law

  • These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at:

  • Email: [insert email address]

  • Phone: [insert phone number]

  • Address: [insert company address]

Thank you for choosing Kova Off Road. We look forward to serving you!